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Add a 1-second delay during data acquisition (by clicking the Advanced button in the acquisition window, clicking the Delay tab, and choosing the Constant option and entering 1 in the Delay (seconds) section).Reduce the size of the analysis region.If your kSA 400 system uses a high-resolution camera (such as the k2750-14), try any of the following.If you have a Firefox window open on the kSA 400 computer during video acquisition or playback, close the Firefox window.Disconnect and then reconnect the camera cable.Often, these quick fixes resolve the issue.Here are some potential solutions for this issue. But there are some cases where jitter or lag occurs.
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Generally movie acquisition and playback with the kSA 400 should be near real-time, without video jitter or lag. Installing a Camera for the kSA 400: k-30FW Installing a Camera for the kSA 400: k200Dįor details, see the following guide. 5.5 - current.įor details, see the following guide. Installing a Camera for the kSA400: k700-12 or k1000-14įor details, see the following guide.
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If you are an existing customer without a password, please contact us at for a username and password.įor details, see either of the following based on your kSA 400 software version.
#Space engineers download corrupt for windows 10
Installing Supported kSA 400 Cameras for Windows 10 (4/2020) The downloadable camera installation guides in this section are provided as a service to our existing customers only, and are password-protected. Contact technical support for answers to your questions.Check out our Knowledge Base for helpful info on your kSA tool.K-Space engineers are available to assist you during normal business hours: 8:30am – 5:00pm ET, Monday through Friday. Please feel welcome to use these resources: Running your kSA software on the Windows 10 platform ensures continued Microsoft support, enables the use of modern hardware and connectivity protocols, improves third-party software compatibility, and makes it easier for k-Space to support our customers. It has become increasingly difficult to support the hardware interfacing on these earlier Windows versions. As such, effective April 20, 2022, we can no longer support k-Space metrology tools that use computers running Windows 7 or earlier versions of the operating system.
Like other technology companies across the globe, k-Space must adapt to the constantly changing software landscape.
Whether you need general information, help installing software upgrades, or technical support on any of our products, we look forward to helping you solve your thin-film characterization and surface science needs. Through experience, we have learned to really listen to our customers many of our best product features have resulted from customer input. At k-Space, we take pride in giving our customers unparalleled technical support - no phone queues or hassles - just friendly, knowledgeable experts who provide comprehensive scientific answers to your questions.